Terms and Conditions


Welcome to our website. The Metro Auto Parks website (the “Website”) is owned and operated by the L&R Group of Companies (TLRGC), a professional company that owns, leases and manages parking facilities. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Metro Auto Parks’ relationship with you in relation to this website. Please read these Terms and Conditions and Privacy Policy as they provide important information about limitations of liability and resolution of disputes through arbitration rather than in court. By using this Website, booking reservations or contacting our agents or employees, you agree to the Terms and Conditions.

The term ‘Metro Auto Parks’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 707 Wilshire Blvd, Los Angeles, CA 90017 . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following Terms of Use: The content of the pages of this website is for your general information and use only. Metro Auto Parks reserves the right to periodically change or add information to this website. Information and improvements are subject to change without notice. We retain the right, at our sole discretion, to deny access of this Website to anyone for any reason, including but not limited to violation(s) of these Terms and Conditions. Any abuse of MetroAutoParks.com may result in the termination of your account at our discretion.

Your use of any information or materials on the Metro Auto Parks website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. It is your responsibility to discontinue use of this website if you are dissatisfied with its contents.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of this Website is governed by these Terms and Conditions. Your use of this Website warrants that:

  • You are 18 years of age or older
  • You will only use this website to make legitimate reservations on behalf of yourself or another person whom you are legally authorized to act
  • You possess the legal authority to make a binding legal obligation (such as a reservation)
  • All information you supply and/or share on this website is true, current, complete and accurate
  • You will inform any third party person(s) you make reservations for of these Terms and Conditions
  • If you have an account with Metro Auto Parks that you will safeguard your information so it cannot be used by an unauthorized party


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. It is your responsibility to discontinue use of this website if you are dissatisfied with its contents.

You agree to defend and indemnify The L&R Group of Companies (TLRGC), it’s officers, directors, employees, suppliers and agents from and against any claims, demands, damages, recoveries, losses, fines, penalties or other expenses of any nature including but not limited to reasonable legal and accounting fees brought on by third parties as a result of 1) your breach of these Terms of Use; 2) your violation of any law in regards to TLRGC or third parties; 3) your use of this Website.


This Website is proprietary to TLRGC. The content and infrastructure used to provide information is proprietary to us and any third-party providers we utilize herein. By using this Website, you agree not to modify, copy, transmit, display, distribute reproduce, publish, license, sell or re-sell or transfer any information, products, services or software from or through this Website. You also agree not to do any of the following: Use this Website or contents for any commercial purpose, make any fraudulent reservations; Use any automated means such as robots, spiders or site scrapers to access, copy or monitor any content or information on this website without express written permission from TLRGC; bypass or circumvent any measures we deploy to prevent or limit access to this Website including robot exclusions; take any action that, in our discretion, may overload or impose on our infrastructure; use “frames” or any other means to incorporate our website into any other website without express written permission from TLRGC; Deep-link to any portion of this website for any purpose without our express written permission.

Metro Auto Parks reserves the right to cancel any service reservations associated with your name, email address or account information if your booking or account shows any sign of fraud, abuse or suspicious activity. Metro Auto Parks reserves the right to take any necessary legal action if you conduct or have conducted any fraudulent activity. In such case you may be liable for any monetary losses to Metro Auto Parks, including litigation costs and damages. Contact Metro Auto Parks customer service to contest any booking cancellation or freezing or closure of an account.


Reservation Policy: Reservations at select Metro Auto Parks locations can be made via our website. Reservations are based on the number of days booked, the parking option you choose and the current rate offered by location.

Refund policy: All sales from reservations for any services are final. Any requests for refund must be submitted in writing, with detailed information including name, address, daytime phone number and any supporting documentation. Request should be mailed to: Metro Auto Parks Headquarters 707 Wilshire Blvd, Los Angeles, CA 90017 and will be reviewed. Refund requests will be reviewed by management, and if granted, will be refunded in the form of cashier’s check. This process may take 14 days or longer. Under no circumstances is a Metro Auto Parks facility employee allowed or able to grant refunds at any time. Failure to follow policy, reversing or disputing credit card charges will be deemed theft of services and will require legal action on the part of Metro Auto Parks and local authorities.

Payment options: Reservations online require a valid credit or debit card in your name. If you choose to drive into a facility without a reservation, the cashier will take a valid debit or credit card, or cash at time of exit. No checks can be honored.


Some banks and credit card companies impose fees for international transactions. If you are making a booking from outside of the United States on a US credit card, your bank may convert the payment amount to your local currency and charge you a conversion fee. This means the amount listed on your credit or bank card statement may be in your local currency and therefore a different figure than the figure shown on the billing summary page for a reservation booked on the Website. In addition, a foreign transaction fee may be assessed if the bank that issued your credit card is located outside of the United States. Booking international travel may be considered to be an international transaction by the bank or card company, since Metro Auto Parks may pass on your payment to an international travel supplier. The currency exchange rate and foreign transaction fee is determined solely by your bank on the day that they process the transaction. If you have any questions about these fees or the exchange rate applied to your booking, please contact your bank.


Limits of Liability:
“THIS CONTRACT LIMITS OUR LIABILITY – READ IT. Customer and company agree as follows: This contract licenses you to park and lock one vehicle in a designated area at your sole risk and posted rates. Company does not guard or assume care, custody or control of your vehicle or its contents and is not responsible for fire, theft, damage or loss. Only a license to park is granted and no bailment created. YOU PARK YOUR CAR AT YOUR SOLE RISK; YOU AGREE to LOCK YOUR CAR. THE COMPANY IS NOT RESPONSIBLE FOR YOUR POSSESSIONS AND THE CONTENTS OF YOUR VEHICLE. YOU AGREE TO THE POSTED RATES AND OPERATION HOURS. ANY VEHICLE LEFT AT METRO AUTO PARKS (OR APPLICABLE FACILITY) FOR MORE THAN 90-DAYS WITHOUT PRIOR AUTHORIZATION WILL BE SUBJECT TO TOW AND IMPOUND AT THE OWNER’S EXPENSE. THIS CONTRACT CANNOT BE AMENDED OR ASSIGNED. THIS IS THE ENTIRE CONTRACT. CUSTOMER WAIVES ALL RIGHTS IN CONFLICT WITH THIS CONTRACT.”


The information, products, services or software published on this Website may include inaccuracies or errors, including pricing errors. Metro Auto Parks and TLRGC do not guarantee the accuracy of, and disclaim all liability for errors or other inaccuracies relating to descriptions of services, pricing, service offerings or photography published on this Website. Metro Auto Parks reserves the right to correct any service or pricing errors on our Website and/or reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to maintain your reservation at the correct price or we will cancel your reservation without penalty.

Metro Auto Parks makes no guarantees about the availability of ancillary services, parking options or pricing. Metro Auto Parks reserves the right to make improvements and/or changes to this Website at any time. All information, software products and services are provided “as is” without warranty of any kind. TLRGC and Metro Auto Parks and our suppliers and partners disclaim all warranties and conditions that this website, its servers or any email sent from Metro Auto Parks or our partners are free of viruses or other harmful components. Metro Auto Parks and our partners hereby disclaim all warranties and conditions with regard to this information, software, products and services, including all implied warranties and conditions of merchantability, fitness for a particular response, title and non-infringement.


From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Metro Auto Parks prior written consent. By using the Metro Auto Parks website, you warrant to Metro Auto Parks that you will not use the Metro Auto Parks web site for any purpose that is unlawful, or in any manner which could damage, disable, overburden or impair this website.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the State of California. 


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. Metro Auto Parks reserves the right, in its sole discretion, to terminate your access to the Metro Auto Parks website and any related services, at any time, without notice.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners. People and events depicted herein are fictitious. No association with any real company, organization, product, person or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.

All contents of the Metro Auto Parks website are Copyright 2019 by The L&R Group of Companies and/or its suppliers. All rights reserved.


For questions or problems with this website, please use the Contact Us form on the Contact page.

© 2024 L&R Group of Companies, All Rights Reserved

Updated May 25, 2024